Is your Instagram camera not working when you try to post a story or take a photo? Follow the troubleshooting steps below to fix the issue.
The social media giant with more than a billion users continues to throw a series of issues our way. We addressed a recent problem that causes the app to show a black screen. And the most recent error on Instagram prevents users from using their cameras. This is actually a quite frustrating problem as taking photos or recording videos are the two main functions of Instagram.
Recently, most users have been experiencing the camera error on Instagram. In our guide, we will focus on the possible reasons behind the issue alongside a few methods to fix it.
Why does Instagram camera not working error happen?
There may be several reasons behind this problem. But most players have been experiencing it after an update that arrived back in June. It is safe to say that the error may be caused by this very update.
On the other hand, the problem might be at your end as well. Sometimes the device does not grant the camera access to Instagram. You can easily enable camera access for the app from the settings.
1. Enable camera access for Instagram.
Make sure your device allows the applications to use fundamental features like the camera, microphone, or location services. Follow the steps below to enable the camera access:
- Open phone settings.
- Tap on Apps.
- Select Permissions.
- Tap on Permissions in the menu.
- Find Camera in Permission Manager.
- Tap on it to see which apps have access to the feature.
- Find Instagram on the list and tap on it.
- Select Allow only while using the app.
If the app already has the access to camera, proceed with the other methods in the guide.
2. Use the + button to open the camera and post a story.
Normally, you can simply swipe right to enable the camera and take a photo on the app. But when the camera is not showing up, follow the steps below.
- Tap on your profile icon to open your profile.
- Tap on the + button at the top right corner of the screen.
- Select a story or post.
With this method, you should be able to use the camera to record videos or capture the moment. You can also add a photo or video to your story even though you've taken them previously.
3. Switch to mobile data.
Sometimes your home network can be subject to various connection issues. When that happens, it is possible to experience strange problems with various applications. The most common ones are the black screen or camera not showing issues.
- Swipe down to open the navigation bar.
- Turn off Wi-Fi and tap on Mobile data.
Make sure you have enough data plan before switching to mobile data. After that, simply turn it on and check back to see if you can use the camera on the app.
4. Clear your Instagram cache.
A cache is a subset of data consisting of images, scripts, and various multimedia elements. It reduces the loading time of certain apps that you use on a regular basis. Although it is an effective feature, it can also result in the Instagram camera not working issue when the files in it are corrupted.
- Open phone settings.
- Tap on Manage apps.
- Select Instagram.
- Tap on Clear data and choose Clear cache.
5. Restart your device.
Resetting your phone might help you fix this issue. Resetting helps the device to set things straight as it offers a fresh start. The operating system of your phone will start functioning better.
Hold the Power Button of your phone. It is usually found under the Volume Down. But you can also reset your phone by holding Volume Down and Power Button at the same time.
6. Make sure you are running the latest version of Instagram.
As we mentioned earlier the error might be occurring due to a glitch in the app. When that happens, the developers prepare a hotfix that addresses that specific problem. In order to make sure that you have the latest version on your device, open the app store and search for Instagram.
If there is an Update button instead of Open, tap on it and wait for your phone to download and install the latest version.
Usually, the main reason behind these issues is related directly to the recent updates. That's why waiting for the devs to address it is the best thing to do. But there is no harm in trying the methods above if the camera not working error does occur because of your device.