Are your Instagram messages deleted automatically? Here's how to fix this recent issue that many users have been experiencing.
Instagram continues to expand its reach by gaining thousands of new users each day. It also adds new features to its arsenal to keep its billion-wide userbase engaged and connected. While it does have great features, it also comes with a series of issues that prevent users from using the main functions of the app.
The most recent one causes the messages you've sent to disappear without a warning. This is a quite frustrating error, but fortunately, it is not one without a solution.
Why are Instagram messages deleted automatically?
Instagram messages get deleted automatically when the vanish mode is enabled. This mode makes messages disappear after a user leaves the message screen. The other user can also turn on the vanish mode to send disappearing texts. Though this will not affect the visibility of the messages that you have sent.
Simply swipe up and keep your finger on the screen for a few seconds. Remember to do this when you are in the chat to turn off the vanish mode. If the issue persists and your messages keep disappearing, try other troubleshooting steps that we have listed in our guide.
Check if Instagram servers are down.
That being said, Instagram itself can be a source of the issue as well. When the servers are down, errors of this nature hit the social media app. That's why we suggest visiting Down Detector to see if there is something wrong with the social media network. Twitter is also a great place to find out the latest news on problems like this one.
Users post about the problems they encounter with various hashtags. Search for #InstagramDown or #InstagramMessages to see if you are the only one experiencing the issue.
Turn off vanish mode.
As we mentioned earlier, the vanish mod allows users to send texts, photos, or videos that get deleted after they leave the chat. It can be a useful feature on various occasions.
But it can also be a source of confusion when a user enables it by mistake. Realizing that all of the messages you've sent are gone definitely hits hard. Especially when the text in the chat bears importance.
Here's how to turn off the vanish mode on the app. See if Instagram messages deleted automatically error is related to this mode.
- Enter the chat screen.
- Swipe up until you see the vanish mode alert.
- Wait until the circle does a full round to turn off the vanish mode.
Updating an app is the fastest way to fix the error. Ironically, a patch or an update can also come with new bugs and glitches. In this case, we suggest you download the update and make sure you run the latest version of the app.
- Open App Store and Google Play Store.
- Search for Instagram to see if there's a new update.
Clear Instagram cache.
Instagram cache reduces the loading time of images, scripts and other bits of data. The cache saves time as it removes the need of downloading the same files every time you open Instagram.
While a cache is a useful storage location, it can be subject to various corrupted files and missing data. This can result in annoying Instagram messages deleted automatically error.
- Go to phone settings.
- Tap on Apps.
- Select Manage apps.
- Find Instagram and tap on it.
- Tap on Clear data and select Clear cache.
It is best to visit Twitter and outage detectors like Down Detector to see if the error happens to a majority of users. Before proceeding with methods above, you can save your time by checking out these two websites first. Users tend to share a certain problem they have been experiencing with other users. This will give you an opinion on the problem's scale.
After making sure that there is nothing wrong with Instagram servers, update the app or clear the cache. A corrupted cache can cause errors that will damage the user experience.
In this guide, we focused on Instagram messages deleted automatically error, which is an issue encountered by millions of players. Based on what we have gathered on the error is that it occurs due to the problems with Instagram servers.